Returns & Exchanges
At Snooze Therapy, we want you to rest easy knowing that if your purchase isn't the perfect fit for your sleep routine, we offer a hassle-free 30-day return window. Our goal is to ensure you find the comfort you deserve, backed by our straightforward exchange and refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing